Contact | StairBox

Contact us: Get in touch to discuss your staircase project

Whether you'd like to discuss a project or ask a quick question, don't hesitate to get in touch. Our friendly team of advisors can provide technical assistance and design advice over the phone or at our factory showroom.

Contact Form Opening times
Phone: 01782 832555
Email: hello@stairbox.com

Make an enquiry

Need Help?

View our helpful guides and FAQ's for more information

View Help & Guides

  • Visit us at:

    StairBox Head Office, Unit S94
    St. Modwen Park Stoke South
    Gordon Banks Drive
    Trentham Lakes North
    STOKE-ON-TRENT
    ST4 4TW

  • Opening Times:

    Monday - Friday: 8:00am - 5:00pm

    Saturday & Sunday: Closed

Please send EL / PL Portal claims to Davies Group – D00295

SpeakUp

SpeakUp is our reporting service for colleagues and anyone (e.g. customers or suppliers) connected to StairBox (part of the Grafton Group) to report concerns. This action is also commonly known as "whistle blowing". If you ever see something in your interaction with StairBox that could be deemed unsafe, unethical or unscrupulous, please SpeakUp!* We take concerns given in good faith very seriously and will not tolerate retaliation of any kind to anyone who reports such instances.

You can raise your concerns through the SpeakUp website, or at https://secure.ethicspoint.eu/domain/media/en/gui/106842/index.html

*Please note that this service is not to be used for customer service or product issues. Please contact your Stairbox Project Manager or our Support Team at support@stairbox.com for such issues.

Full details of our complaints procedure can be found in out T&C's: https://www.stairbox.com/terms-and-conditions.html

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